Cookie Policy
Last updated 1 November 2026
This policy covers retinote.com.au and learn.retinote.com.au.
Contact: support@retinote.com.au
1. What we use
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| session | Essential | Keeps you signed in to Retinote and Retinote Learning. | 5 days |
| lc_pending | Functional | Keeps signed records of Retinote Learning activities you complete without an account, so they can be added to your CPD record if you subscribe in this browser. It never holds your name. | 90 days |
| sidebar_state | Preference | Remembers whether the sidebar is open. | 7 days |
| __stripe_mid__stripe_sid | Essential | Set by Stripe on the payment page to process payments and prevent fraud. | Up to 1 year |
Other browser storage.We also store a few things in your browser's storage: your sign-in state (Firebase), your light or dark theme, and your recent searches. These stay on your device. Clearing your browser data removes them and signs you out. Our monitoring tool may also keep a short queue of error reports in your browser until they're sent. If you use Retinote Learning without an account, your browser also keeps your acceptance of the terms, the activity you've just completed while you get its certificate, and the public articles you've opened (only their address and when you opened them). If you arrive from a link on Retinote Learning, your browser also remembers which link it was for up to 30 days, so we can count sign-ups and subscriptions that come from Retinote Learning. It holds nothing about you.
We use Microsoft Application Insights to spot errors and slow pages. It doesn't use cookies.
We don't use advertising cookies, and we don't share cookie data with advertising networks.
2. Third parties
Stripe's cookies are governed by Stripe's Privacy Policy.
Address fields load Google Maps to suggest addresses, and Google's privacy policy applies to it. We use LaunchDarkly to switch features on and off.